Yasir Azman, CEO of Grameenphone, is directly engaging with customers, field forces, distributors, and retailers across Bangladesh as a part of 'Pothe Pothe', a special initiative.

As a part of his tour across the country, Azman is exchanging views in Panchagarh, Thakurgaon, Nilphamari, Lalmonirhat and Dinajpur districts since last Sunday (May 5), said a press release issued on Tuesday.

During these discussions, Azman expressed Grameenphone's commitment to utilizing advanced Artificial Intelligence (AI) technology to deliver customers superior network experiences. For example, by leveraging AI, we can predict customers' usage patterns, enabling us to efficiently meet network demands. Grameenphone is using this kind of technology not only in urban areas but also in remote areas to ensure a superior customer experience.

"The tours around various parts of the country is giving me a great opportunity to speak directly to our customers, retailers, distributors and our grassroots-level staff," said Yasir Azman, CEO, Grameenphone. "These conversations are helping me to gain real insights and knowledge about the actual situations on the ground. As Bangladesh's leading network, Grameenphone is expected to deliver a state-of-the-art network. With the aid of Artificial Intelligence and advanced technologies, we are committed to meeting these expectations. Our combined efforts to provide superior service to our customers will continue."

During the visit, Yasir Azman was accompanied by Md. Atiqul Hossain, the Circle Business Head of the Rajshahi region, Grameenphone, along with other officials. At the heart of all Grameenphone’s activities are its customers, whose needs are continually evolving. Thus, the company has taken various initiatives to ensure the best experience according to the changing demands of its customers. With the use of advanced technology, Grameenphone plays a crucial role in fulfilling the diverse needs of its customers, contributing significantly to the building of a 'Smart Bangladesh'.