Under the campaign’s season-6, customers will be able to get Tk 35 lakh worth different amount of cash vouchers by purchasing Walton brand fridge, television and air conditioners (AC) and registering them from 20 February.
These customers’ benefits were disclosed at a ‘Declaration Program’ of Digital Campaign Season-6 at the conference room of Walton Corporate Office in the capital on Thursday.
During the campaign, Walton products’ bar code, along with the customer’s name, address and contact number, have been stored on the Walton server. As a result, the users of Walton products will easily get the desired service after purchase even if their warranty card is lost.
Customer database will also help the service center’s representatives to gather customers’ feedback about their respective Walton products’ services.
Digital Campaign’s Chief Coordinator Ariful Ambia said “Walton has been conducting the digital campaign across the country from the month of October, 2017. Already, five seasons of the campaign have been completed successfully.”
Walton has been offering one-year replacement guaranty and 12 years guaranty for fridge compressors are available on Walton fridge. The customers of Walton AC also enjoy 6 months replacement guaranty and maximum 10 years guaranty for compressors. TV customers get 6 months replacement guaranty, along with maximum 4 years guaranty on TV panels and 5-year service warranty.
Walton has 73 service points across the country to provide best after-sales service.