Around 800 telephone lines, including those of key government and private offices in Savar, have been out of service after miscreants vandalized three manholes and cut underground copper cables belonging to Bangladesh Telecommunications Company Limited (BTCL).
Mir Mohammad Morshed, General Manager of Public Relations and Publications at BTCL, confirmed the matter with a press release.
The incident damaged 2,400 and 3,000-pair copper cables, causing widespread disruption in the area. Repair efforts have been delayed due to water accumulation in the manholes from sewerage lines and delays in obtaining road-cutting permits from relevant authorities.
BTCL apologized for the inconvenience caused and assured its valued customers of their dedication to resolving the issue promptly. Customers are encouraged to contact BTCL for updates or further assistance.