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All but eight Nagad accounts – automatically put on balance-on-hold for unusual transactions – were reactivated Wednesday.
After multiple analyses and scrutinies, it was possible to identify the accounts involved in the scam and completely secure the money of 18,000 customers, the mobile financial service (MFS) provider said.
Shirajganj.com CEO Jewel Rana's account, accounts of his family members, business partners and employees were also identified. The process of legal action on the matter is in progress, it added.
The customers are already enjoying the regular functionality with the reactivated accounts and offers. No money was deducted from the accounts which were temporarily suspended, according to a media statement.
Three weeks back, the MFS operator's technology automatically put some accounts on hold temporarily after observing signs of suspicious transactions with some e-commerce platforms.
Later, through ongoing discussion with the authorities, extensive analysis and scrutiny, the accounts with satisfactory results were opened phase by phase.
Earlier, Nagad announced to identify the accounts involved in the scam by September 23 and reactivate the other accounts on hold.
Nagad Managing Director Tanvir A Mishuk said, "I want to assure all that customers' security is on the top of our priority list. Already, balance-on-hold accounts were reactivated in phases with complete security and refunds from the Shirajganj Shop were also ensured."