Siri
What to know about Apple's $95 million settlement of the snooping Siri case
Apple has agreed to pay $95 million to settle a lawsuit that accused the company of turning its virtual assistant Siri into a snoop that eavesdropped on the users of iPhones and other trendy devices in a betrayal to its long-standing commitment to personal privacy.
The proposed settlement filed in federal court earlier this week still needs to be approved by a judge, but here are a few things to know about the case and the privacy issues that it raised.
WHAT WAS THE LAWSUIT ABOUT?
The Wood Law Firm, which specializes in class-action lawsuits, filed the complaint against Apple in August 2019, shortly after The Guardian newspaper published an article alleging that Siri's microphone had been surreptitiously turned on to record conversations occurring without the users' knowledge.
Apple issued a September 2014 software update that was supposed to activate the virtual assistant only with the triggering words “Hey, Siri,” but The Guardian story alleged Siri was listening and recording conversations at other times to help improve the company’s technology.
The story led to the lawsuit, which later raised allegations that Apple shared some of the conversations that Siri secretly recorded with advertisers looking to connect with consumers who were more likely to buy their products and services.
HOW MANY PEOPLE ARE COVERED BY THE SETTLEMENT?
Tens of millions of U.S consumers who owned or purchased iPhones and other devices equipped with Siri from September 17, 2014, through the end of last year will be eligible to file claims.
HOW MUCH MONEY WILL EACH ELIGIBLE CONSUMER RECEIVE?
It's far too early to tell for certain, but the settlement currently envisions paying out up to $20 per Siri-enabled device, with each consumer limited to a maximum. The final amount could be affected by two factors: the number of claims and how much of the settlement fund is reduced to cover legal fees and costs.
A claims administrator estimates only 3% to 5% of eligible consumers will file claims. The lawyers in the case currently are seeking nearly $30 million in fees and expenses, but that figure could still be lowered by U.S. District Judge Jeffrey White, who is overseeing the case in Oakland, California. A proposed Feb. 14 court hearing has been proposed to review the settlement terms.
DID APPLE BREAK ANY LAWS?
If the allegations were true, Apple may have violated federal wiretapping laws and other statutes designed to protect people's privacy. But Apple adamantly denied any wrongdoing and maintained that it would have been cleared of any misconduct had the case gone to trial. Lawyers representing the consumers asserted that Apple's misbehavior was so egregious that the company could have been liable for $1.5 billion in damages if it lost the case.
Although Apple hasn't explained the reasons for making the settlement, major companies often decide it makes more sense to resolve class-action cases rather than to continue to run up legal costs and risk the chance of potentially bad publicity. The lawsuit also targeted one of Apple's core values framing privacy as a “fundamental human right.”
Although $95 million sounds like a lot of money, it's a pittance for Apple. Since September 2014, the company's total profits have exceeded $700 billion — a streak of prosperity that has helped propel the company's market value to about $3.7 trillion.
DO I NEED TO BE WORRIED ABOUT THE MICROPHONES ON OTHER DEVICES SPYING ON ME?
Perhaps. A case similar to the one filed against Siri is still active in a San Jose, California, federal court against Google and the virtual assistant in its Android software, which has been widely used in smartphones for years.
JUST IN CASE, HOW DO I DISABLE SIRI?
You can turn Apple’s virtual assistant off by following these simple steps:
1. Navigate to Settings Siri & Search.
2. Toggle off Listen for ‘Hey Siri’ and press the Side button for Siri.
3. Tap Turn Off Siri when a pop-up window appears.
You can also disable individual apps' access to your iPhone's mic by doing the following: Navigate to Settings (select the app) then toggle off Microphone.
3 days ago
Apple to pay $95 million to settle lawsuit accusing Siri of eavesdropping
Apple has agreed to pay $95 million to settle a lawsuit accusing the privacy-minded company of deploying its virtual assistant Siri to eavesdrop on people using its iPhone and other trendy devices.
The proposed settlement filed Tuesday in an Oakland, California, federal court would resolve a 5-year-old lawsuit revolving around allegations that Apple surreptitiously activated Siri to record conversations through iPhones and other devices equipped with the virtual assistant for more than a decade.
The alleged recordings occurred even when people didn't seek to activate the virtual assistant with the trigger words, “Hey, Siri." Some of the recorded conversations were then shared with advertisers in an attempt to sell their products to consumers more likely to be interested in the goods and services, the lawsuit asserted.
The allegations about a snoopy Siri contradicted Apple's long-running commitment to protect the privacy of its customers — a crusade that CEO Tim Cook has often framed as a fight to preserve “a fundamental human right.”
Apple isn't acknowledging any wrongdoing in the settlement, which still must be approved by U.S. District Judge Jeffrey White. Lawyers in the case have proposed scheduling a Feb. 14 court hearing in Oakland to review the terms.
Read: Apple iOS 18.2 Release: Key Features, Updates, Pros, and Cons You Need to Know
If the settlement is approved, tens of millions of consumers who owned iPhones and other Apple devices from Sept. 17, 2014, through the end of last year could file claims. Each consumer could receive up to $20 per Siri-equipped device covered by the settlement, although the payment could be reduced or increased, depending on the volume of claims. Only 3% to 5% of eligible consumers are expected to file claims, according to estimates in court documents.
Eligible consumers will be limited to seeking compensation on a maximum of five devices.
The settlement represents a sliver of the $705 billion in profits that Apple has pocketed since September 2014. It's also a fraction of the roughly $1.5 billion that the lawyers representing consumers had estimated Apple could been required to pay if the company had been found of violating wiretapping and other privacy laws had the case gone to a trial.
Read more: Apple set to launch its first foldable iPhone: A game-changer for market
The attorneys who filed the lawsuit may seek up to $29.6 million from the settlement fund to cover their fees and other expenses, according to court documents.
4 days ago