Online businesses like eCommerce and F-commerce have been on the rise for quite some time now. Customers get access to all sorts of products from different eCommerce and F-commerce sites and services. They have become fast, reliable, and hassle-free shopping for many. While it’s all positives on the customer end, an eCommerce platform faces some critical issues to dispense the customer queries. The most notable one being product delivery service. Let's look at what you should consider before choosing a product delivery service for your eCommerce or  F-commerce platform. The necessity of a good product delivery service Even though online shopping has been on the rise, the advent of Covid-19 has accelerated the process by manifold. Social distancing and lockdowns across the globe have shifted the interest of the customer from physical shopping to online ones. As a result, the number of eCommerce platforms has surged rapidly. From clothes, toys, gifts to daily essentials, there seems to be a bunch of eCommerce and/or  F-commerce platforms for every type of product imaginable. However, the growth of an online business needs to correspond to its service. As much as the customer is concerned about the product, there is also the expectation of fast delivery, reliable service, and an easy return policy. READ: Common Challenges faced by Startups in 2021 All of these are related to product delivery services. An eCommerce platform needs to be careful while choosing a delivery partner as its one of the main aspects of customer service and satisfaction. Here are some of the things you should check upfront. How to choose a delivery partner for your online business Product and customer base It's not easy to address this question as eCommerce and/or F-commerce platforms hardly sell one type of product. However, it's easy to understand the genre of product you are selling. It can be electronic items, perishables, food items, or fragile items. There are different service options for each of these products. There is also the aspect of whether your client is local or foreign-based? Do you want to include an express delivery option? Many eCommerce businesses follow the drop-shipping model where products are delivered on a pre-order basis. In that case, you need o to consider the delivery service for importing as well. READ The Emerging Logistics Tech Startups, Courier, Delivery Services in Bangladesh Ease of Service An eCommerce and/or F-commerce platform is grossly reliable in the delivery service to ensure total satisfying service to its customer. As a business owner, you need to check whether there is ease of communication between you and the delivery agency. This is ensured through a robust client service mechanism of the delivery service agencies. You need to also check for the frequency of product pick up as it's closely related to the product delivery time. Areas Covered There is no limitation to the client base when it comes to an eCommerce platform. Your customers can be local, regional, or even international. To ensure maximum client range, you can incorporate international shipping too. For that, you need to ensure whether the delivery service has international shipping options. Even if your business is in its early stage, it's always better to stay future-proofed for any kind of scaling needs. You need to carefully check the additional price for regional shipping. The rate tends to fluctuate depending on the agents you choose. The idea should be to find a balance between cost and coverage. READ: Seed Fund Raising for Startups: Things to Know About Speed This is probably the most important factor when it comes to choosing a delivery service for your business. regardless of how good a product is, a customer is always concerned about how fast the product will reach them. Before signing up with a delivery service, try and check their average delivery time and customer satisfaction rate. Depending on your budget and the time, you will find multiple choices. The target should be to choose a reliable service whose words match with their action. Product Handling If you look at the reviews of some eCommerce and/or F-commerce sites, there are often instances where the customer complains of product mismanagement. Some may complain about broken products, torn packaging, and sometimes shipping to the wrong address. A good way to avoid these is to check for online reviews regarding the delivery service. Because in the end, the customer won’t care what damaged their product. It’s your reputation that’s on the line here. READ  Renowned online payment gateways in Bangladesh for domestic, international transactions Experience in business There’s a saying that experience begets everything. The same holds for people in the delivery service sector. The more experienced a delivery business is, the more chances the service will be on point. You can also check for their service history. If they have experience of working with a similar business like yours, it can help you in the transition to working together. Service flexibility Often there might arise a requirement for a product to be returned. There are instances where you might have to take a product back. The ease of transition in the process makes it hassle-free for the customer and also shows the commitment of the platform. As a result, you need to have a delivery service that is flexible in product delivery and product return. READ  Best Sites to Sell Used Electronics in Bangladesh Tracking capability We already talked about how the product gets lost or damaged in the shipping process. So it's important to have a delivery service that will provide you with tracking capability. You need to be able to track the product. Sometimes, the product might need to get shipped to a foreign country or a regional area. Sometimes it might be days before the product gets delivered. In that case, you might need to be able to update your customer about their products. The best way for that would be to check whether the delivery service provides a tracking service for the product. Price Lastly, you should be concerned about the price. At the end of the day, you are a business and it's always about profit maximization. The idea here is to find a balance between service quality and price. Sometimes, services will offer you a discount based on the volume of products delivered through them. Either way, you should consider several services before signing up with one. READ: 7 Local Startups Get Tk 150m Funds from Startup Bangladesh Limited Bottom Line Fast and efficient delivery is one of the key requirenets for the survival of any online business. There are a lot of factors that you should consider before choosing a delivery service for your eCommerce or F-commerce business. We tried to outline the important aspects which often act as the deciding factor. We hope that our discussion will help to find the best shipping company for your online business.

Youth-focused brand realme will provide home delivery service amid the nationwide "stick lockdown." Realme has launched a home delivery service for its fans and users so that they do not need to step out of their homes, risking their lives. Read: Realme to bring G85 gaming processor-equipped phone C25s To get home delivery, customers can click on www.realme.com/bd/store-address to get the number of their nearby outlet. Next, they will have to make a phone call to get their desired realme smartphone at their doorstep, free of delivery charge.  Read realme narzo 20 review: Best Features, Specs and Price phone in Bangladesh 2021 Smartphone enthusiasts can get home delivery service for any realme smartphone, read a press release. 

Youth-centric smartphone brand realme has introduced home delivery facility for the smartphone users during the lockdown taking the safety of the smartphone enthusiasts into account.  Despite the ongoing nationwide lockdown, the need for smartphones has increased and users want to buy new smartphones ahead of Eid, said a press release. Also read: New realme 8, C series smartphones to be launched this Eid Keeping this in mind, realme has introduced home delivery service so that customers can buy realme smartphones and get it delivered at their doorsteps without stepping out of their homes. Some of their smartphones - namely realme C11, C12, C15, C17, narzo 30A and recently launched C21 and 8 Pro – are available for home delivery. Customers can call 01873902669 or 01811193775 or the number of their nearest brand shop for home delivery. Read realme 8 Pro Full Review: 108MP prime camera with superb photographic features Before calling for home delivery, they can visit https://realmebd.com/brandshop/ to know about their nearby stores and the detailed specifications of the phone they want to buy. There is no additional delivery charge for this service. All of the afore-mentioned smartphones are highly popular among the users because of their specifications and exciting features. The C-series handsets are the upgraded entry level smartphones of the brand with each having their own special features, from design to camera to performance. Read realme to launch 8 Pro, arrange exhibition with photos taken with 108 MP camera The narzo series is the gaming series of the brand with enhanced performance for entry level users who love gaming. The narzo series has its own charm and features marvelous design. It is the first choice of the youth who love gaming. The C series and narzo series phones range from BDT 8,990-15,490. Buyers can also get home delivery for realme’s recent releases – realme 8 Pro and realme C21. realme 8 Pro is so far the most powerful 108MP ultra-quad camera phone with 50W SuperDart Charge whereas realme C21 is the first entry-level all-rounder smartphone with TUV Rheinland high reliability quality certification. Customers can buy realme 8 pro (8/128GB) at an exciting price of BDT 27,990 only.  Also read: realme narzo 30A: The best gaming phone under 13000 BDT in Bangladesh

Local mobile phone manufacturer Symphony has launched an e-commerce and home delivery service amid a sharp rise in Covid-19 cases and fresh nationwide restrictions. Customers can place an order for Symphony smartphones on the brand's website. A delivery charge of Tk60 will be added to the fixed price of the smartphone for home delivery. The product will be delivered in just 12 hours, Symphony said in a press release issued on Monday (April 12, 2021).

Popular retail chain shop ‘Daily Shopping’ is giving special offer and discount on more than 100 grocery items during Ramadan.