SMP launched the experimental service to make traffic information that the city's residents could use to navigate better across the city more accessible to them, including real time traffic updates, information on road accidents, and crime data. 

Additional Deputy Commissioner (Traffic) of Sylhet Metropolitan Police Jotirmoy Sarkar said it’s a two-way communication service that can be downloaded from Google Play Store. People owning an Android phone can easily connect with the SMP Traffic Department through this app. Not only that, they can bring forth any kind of traffic information using the app. 

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Jotirmoy Sarkar said, “the service has been piloted in Sylhet, Khulna, and Rajshahi metropolitan areas across the country. Two different options have been placed in the app- one for the traffic department and another is for the people.” 

He is optimistic that two-way communication through the app will ramp up a friendly relationship between the public and the department. 

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Sarkar further said using the app will keep people well- informed about any obstructions on the way during the journey ,whether there is any road repair work or a traffic jam. One can even report any blockage to the nearest traffic department and thus they can take necessary action on the information sent. 

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Moreover, people can be notified with updated information such as daily traffic bulletins, the distance to the destination, road status, and obstruction on the road from home, Jotirmoy Sarkar added. 

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Not only that, the app will help the public collect route passes in advance transferring dying patients between hospitals and even while calling for an ambulance. 

To download the mobile app, one simply has to search by typing SFTMS in Google Play Store. The users can register by inputting one's name, address, phone number, and 8-digit password. 

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