mobile banking
Do you consider Bangladesh as a cashless economy?
The concept of a cashless economy refers to an economic system where financial transactions are carried out through digital means rather than physical currency. In recent years, Bangladesh has witnessed rapid growth in digital financial services, leading many to believe that the country is moving towards a cashless future. However, the question remains: has Bangladesh truly become a cashless economy, or does the country still heavily depend on cash?
What is a cashless economy?
A cashless economy is a system where financial transactions are conducted digitally, eliminating the need for physical currency. Transactions are made using mobile banking apps, credit/debit cards, digital wallets, and QR codes. Popular examples in Bangladesh include mobile financial services like bKash and QR code payments at local vendors.
The benefits of a cashless economy include increased transparency, faster transactions, improved tax compliance, and enhanced financial inclusion. It also leads to greater economic efficiency by simplifying money flows and reducing handling costs.
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However, it also presents challenges such as reliance on technology, which can be vulnerable to failures and cyber threats. Digital exclusion is another issue, as people without smartphones or internet access may be left behind. Also, concerns about cybersecurity and data privacy need to be addressed to protect users from fraud and breaches.
While a cashless economy brings significant benefits, these challenges must be carefully managed for a successful transition.
Bangladesh’s Developments toward a Cashless Economy
Bangladesh has seen significant growth in mobile financial services (MFS) with platforms like bKash, Rocket, and Nagad, enabling millions to perform digital transactions. These services allow users to send and receive money, pay bills, and shop online. The COVID-19 pandemic accelerated this trend, pushing more people toward contactless transactions.
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E-commerce has flourished as well, with businesses increasingly adopting mobile payments and card systems. Digital payments are now common in urban areas, extending from large stores and restaurants to ride-sharing services and even street vendors.
The government's initiatives, particularly the "Digital Bangladesh" vision and the "Cashless Bangladesh, Smart Bangladesh" campaign, have been crucial in this transformation. The introduction of QR code-based payments, like Bangla QR by Bangladesh Bank, has made it easy for even small and informal businesses to join the digital ecosystem. This low-cost solution allows customers and micro-merchants to make seamless transactions through various mobile apps and cards, paving the way for a more inclusive digital economy.
Bangladesh Facing Challenges and Limitations
Despite notable advancements, various obstacles continue to impede Bangladesh's complete transition to a cashless economy. A large portion of the rural population and informal sector still relies on cash, with many small business owners and daily wage workers hesitant to adopt digital payments due to limited digital literacy and concerns about taxation.
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Uneven access to smartphones and reliable internet, particularly in remote areas, further exacerbates the issue. Even when digital tools are available, many users lack the necessary skills or trust to engage confidently with them. Additionally, fears around cybersecurity, fraud, and data privacy create barriers to adoption.
Financial institutions also face infrastructure challenges, including a shortage of point-of-sale (POS) terminals and inconsistent customer service, which affects user satisfaction and overall trust in digital systems.
Is Bangladesh a cashless economy?
Bangladesh is making strides toward a cashless economy, though full digitalisation remains a work in progress. Mobile financial services (MFS) and QR code payments have grown rapidly, with monthly transactions exceeding BDT 3,000 crore, as per Bangladesh Bank.
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Urban areas lead the shift, while rural and low-income communities still rely heavily on cash. Initiatives like Bangla QR and personal retail accounts offer promise, particularly for micro-merchants and the informal sector.
However, for digital payments to be truly inclusive, the country needs stronger policy support, widespread financial literacy, improved infrastructure, and targeted awareness campaigns. These will help to bridge the gap and ensure equitable access to digital finance across all segments of society.
Final Lines
Bangladesh is progressing steadily on the path to becoming a cashless economy, but it is not there yet. The growing popularity of mobile banking, the government's proactive digital initiatives, and the development of low-cost, interoperable payment solutions are commendable.
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Yet, barriers such as cash reliance, digital exclusion, and security concerns continue to hold back full transformation. With the right investment, policy support, and public-private collaboration, Bangladesh has the potential to unlock the benefits of a truly cashless society and lead the way in digital financial innovation in South Asia.
13 days ago
Four mobile banking fraudsters arrested with 57 SIM cards: CID
Criminal Investigation Department (CID) said on Thursday that four members of a gang involved in swindling money from mobile banking users through cloning SIM cards have been arrested from Dhaka, Jamalpur and Faridpur.
The arrestees have been identified as mobile banking platform bKash’s sacked Distributor Sales Officer (DSOs) Shariar Nafiz alias Milton, Md Ripon Mia, Md Yosuf Miah, and Mahbub Kazi. Of them Mahbub is the said to be the mastermind of the gang.
Nine mobile phone sets and 57 SIM cards were also seized from the possession of the arrestees during the drives on Wednesday, said Md Rezaul Masud, a special superintendent of police at cyber police center of CID at its headquarters in the city.
A bKash agent lodged a complaint to the CID that he received a phone call from the office of bKash DSO asking him to help them update information. He further said that the fraudsters embezzled Tk 10, 7000 through cloning his SIM card after the bKash agent provided them with One Time Password (OTP).
Following the complaint, the CID members in cooperation with the CPC conducted a drive in Jamalpur district and arrested Milton and Ripon on Wednesday, the CID officer said.
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Upon information from the duo, Yousuf and mastermind Mahbub were rounded up from the Dhaka’s Mohammadpur and Faridpur in this connection on the same day, he said.
In the preliminary interrogation, Mahbub confessed to swindling Tk 15 lakh from the mobile banking users through paid version cloning apps for the last three months, the intelligence officer continued.
A case was filed under Digital Security Act at Paltan Police Station in this connection, he added.
2 years ago