The Ministry of Public Administration has opened a control room to address complaints and information received from field administrations regarding the national election and referendum.
The decision was announced in a notice signed by Deputy Secretary Shariful Islam on Tuesday night.
According to the notice, the control room has been set up at Room 1802 of Building No. 1 of the ministry. The designated contact number is +8802226641118.
The control room will operate from February 10 to February 14 in two shifts daily, from 9:00am to 2:00pm and from 2:00pm to 8:00pm. Concerned officials and staff members of the ministry will perform duties in the control room during the period.
A joint secretary will remain in charge of coordination each day, while two to three officials and staff members will be assigned per shift.
The notice further said that officials on duty will communicate with the Ministry of Home Affairs, the Election Commission or the relevant returning officers as necessary to take appropriate action based on complaints or information received from the field administration.
The move comes as part of efforts to ensure proper coordination and timely response during the election period.