United News of Bangladesh

The prepaid electricity vending system of West Zone Power Distribution Company Ltd (OZOPADICO) was restored on Tuesday morning after a technical disruption left customers unable to recharge their prepaid meters for nearly 17 hours. OZOPADICO said the logical connection between its prepaid database server and application server was disconnected at 1:15pm on Monday. A team of technical experts carried out tests and troubleshooting for several hours before restoring the prepaid system at 6:10am on Tuesday, the company said in a press release. It said all restrictions related to prepaid meter recharging have  now been removed and customers could complete vending as usual. OZOPADICO apologised to customers in different regions who faced difficulties vending their prepaid meters during the disruption. The company said it had taken necessary measures to prevent a recurrence of the problem and expressed its commitment to customer satisfaction and cooperation.