More than two million taxpayers have filed their income tax returns online so far in 2025–26 fiscal year, marking a major increase in the use of Bangladesh’s electronic tax filing system, the National Board of Revenue (NBR) said on Saturday.
Finance Adviser Dr Salehuddin Ahmed launched the e-return facility on August 4 through the NBR portal, www.etaxnbr.gov.bd.
This year, the NBR made online filing mandatory for all individual taxpayers, except several specific categories.
Those exempted include senior citizens aged 65 and above, persons with disabilities, Bangladeshis living abroad, legal representatives of deceased taxpayers and foreign nationals working in the country.
Although exempt, they may still file electronically if they prefer.
Taxpayers unable to submit returns online due to registration-related complications may apply to their respective Deputy Commissioner of Taxes by December 15, providing valid reasons.
With approval from the Additional or Joint Commissioner, they will be permitted to file paper returns.
For the first time, authorised representatives appointed by taxpayers can also submit e-returns on their behalf, expanding access to the system.
Bangladeshi citizens living abroad, while not under mandatory filing, can request online registration by emailing their relevant details, including passport number and NID, to [email protected]. In response, the NBR generates an OTP and a registration link, allowing expatriates to complete the process entirely online.
The platform enables taxpayers to securely enter information on income, expenditure, assets and liabilities without uploading documents.
Payments can be made from home using debit or credit cards, internet banking or mobile financial services such as bKash and Nagad. Once completed, the system instantly provides an acknowledgement slip and a tax certificate.
A dedicated call centre is operating to assist with e-return queries. Taxpayers can call 09643 71 71 71 for immediate assistance, while the eTax Service option on the NBR website allows users to submit issues in writing. Help desks at all tax zones are also providing in-person and telephone support during office hours.
The NBR has urged all taxpayers to use the electronic system and submit their returns for the 2025–26 tax year by December 31.