The Power Division on Monday dismissed allegations of widespread excessive electricity billing as “misinformation”, saying complaints received from consumers have already been resolved by the division and the power distribution companies.
In a statement, the Power Division said certain individuals or groups have been spreading misleading information regarding excessive electricity bills and strongly protested such claims.
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It said all complaints relating to excessive electricity bills – received so far – have been addressed by the Power Division and the distribution entities concerned.
The division said there is therefore no scope for spreading misinformation or creating confusion over the issue.
However, it urged consumers who believe they have received an excessive electricity bill to submit a formal complaint, along with supporting evidence, to the relevant authorities.
The authorities will take effective action after examining such complaints, the statement said.
The Power Division also warned that strict legal action will be taken against any individual or group found spreading false information about excessive electricity bills without evidence with the intention of creating confusion among the public.