In a bid to regain public trust, Islami Bank Bangladesh PLC on Monday announced a special financial assistance program for depositors who incurred heavy losses by prematurely closing their savings and term-deposit accounts during the recent banking crisis.
According to a circular issued by the bank management, the special facility will apply to clients who closed or cashed out their various deposit schemes—including MTDR, MSB, MMPDS, and MSSA accounts—prematurely between June 1 and June 15.
The bank announced that affected customers will be given a window of the next seven working days to reopen their closed accounts.
If reopened within this timeframe, the bank management will waive all associated fees and administrative charges considering the extraordinary situation.
Furthermore, these accounts will be treated as continuously active, allowing depositors to enjoy their original profit rates and previously committed benefits without any disruption.
Banking sector insiders view this move as highly customer-friendly. Amid intense panic, rumors, and leadership uncertainties surrounding the country's largest Shariah-based commercial lender over the last two weeks, thousands of clients rushed to branches to break their term deposits and savings schemes ahead of maturity, suffering significant financial losses and forfeiting accumulated profits.
The special initiative aims to mitigate those financial losses and restore depositor confidence following the central bank's direct intervention in dissolving the bank's controversial board and injecting emergency liquidity.
The bank management urged clients not to be swayed by unverified anxieties and advised them to contact their respective branches within the designated period to avail themselves of the policy. Financial analysts believe the move will play a positive role in rebuilding the bank's relationship with its clients and safeguarding long-term public deposits.