bKash Limited (bKash) is a Bank-led Mobile Financial Service Provider in Bangladesh operating under the license and approval of the Central Bank (Bangladesh Bank) as a subsidiary of BRAC Bank Limited.
bKash Limited (bKash) Job Circular 2021 has been published by bdjobs.com.bd.
Read: Job opening at UNB
Position Name: Engineer, Service Operations
Vacancy : 01
Employment Status: Full-time
Job Location- Dhaka
Workplace: Work at office
Job Responsibilities
Ensuring 24/7 service monitoring, analyzing system logs for identifying and troubleshooting issues, and providing primary support
Maintaining Incident log and preparing Outage report.
Performing UAT, Maintaining UAT documents, and history.
Ensuring service quality before and after any new system integration, product launch, and campaigns by performing necessary sanity.
Read: Job Circular on Rupayan Group
Align stakeholders for outages and planned development & integration work.
Ensure proper escalation of any outage or incident to the appropriate team.
Technical Customers complain ticket handling
Communication and coordination with Global and Local partners.
Educational Requirements
Bachelor of Science (BSc) in CSE,CIT, EEE, ETE, ECE
Experience Requirements :
1 to 2 year(s)
The applicants should have experience in the following area(s):
APIs, Database, Java, Linux, Networking Skills, Oracle Application Server, Payment
The applicants should have experience in the following business area(s):
Banks, Investment/Merchant Banking, IT Enabled Service, Software Company, Telecommunication
Additional Requirements
Monitoring and 24X7 roster duty-related experience
Linux, Solaris, Oracle support knowledge
Basic knowledge of Security protocols SSL, TLS, HTTPS
Knowledge of API, Networking, Java Applications, databases, Payment methods, etc.
Good Communication skill
Vendor management, Partner/3rd Parties management experience
Salary: Negotiable
For More Info and Apply Link : https://jobs.bdjobs.com/jobdetails.asp?id=984851&fcatId=8&ln=1
Application Deadline: 3 Sep 2021
Job Source: Bdjobs.com Online Job Posting.