The trader Liton Dewan received the voucher under the Walton’s nationwide ongoing ‘Fridge Winter Festival’ offer in a programme at Walton Hi-Tech Industries Limited in Kaliakair of Savar recently.
The function was also attended by Walton Group’s Executive Directors Alamgir Alam Sarker and Yusuf Ali and Senior Additional Director Mohsin Ali Molla.
The local brand has been conducting the campaign across the country aiming to accelerate the process of bringing its post sales services under the digitalized system through preparing online customer database. During the campaign, product’s details, including customer name and contact number, are stored on Walton’s server. The database will help customers to get swift after sale services from any Walton service center even if the warranty card is lost.
Liton Dewan has a business of trading rods at Pagla Bazar in Narayanganj. Few year’s earlier, he purchased a foreign brand refrigerator for his home, but did not get better services, Lition mentioned.
Liton purchased a refrigerator from an distributor showroom of Walton in Pagla Bazar and registered the details. After a while, he received a SMS in his registered mobile phone from Walton with the notification of receiving 200% cash voucher. By the awarded cash vouchers, he later purchased an air conditioner, washing machine and blender.
According to Walton authorities, their every fridge is supplied to the market after quality testing from the international standard Nusdat-Universal Testing Lab.
Walton brand refrigerators have been received several standards’ certifications at national and international, including BSTI’s ‘Five Star’ energy rating, ISO, OHSAS, EMC, CB, ROHS, SASO, ESMA, ESHA, G-Mark, E-Mark etc and exported to different countries of the world.
World’s latest technologies like intelligent inverter, nano-health care and anti-fungal door gasket are being used in Walton fridge. One-year replacement guaranty and also 12 years guaranty on compressors are offered to Walton fridge customers.
Walton is now manufacturing and marketing more than 150 models of frost, non-frost refrigerators and freezers and beverage coolers in the local market. Prices of these fridges are between Tk 10,000 and Tk 69,900.