The Power Division on Monday said it has instructed electricity distribution utilities and companies to closely examine complaints over unusually high electricity bills issued for June and take necessary measures to address the problem.
In a press release, the it said it has received complaints from various sources that electricity bills for June 2026 were higher than those of previous months.
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To reduce customer inconvenience and harassment, the Power Division said it has already directed all electricity distribution organisations and companies to properly review the issue of excessive billing and take appropriate action where necessary.
The division also requested consumers who believe they have received excessive bills to contact their respective electricity distribution utility or company directly or use the designated customer service hotlines that had been announced earlier.
The Power Division assured consumers that the complaints would be monitored and addressed through the relevant electricity distribution agencies.