Respond digitally to applications: Nasrul to power utility bodies
January 31, 2021, 08:19 PM
by UNB NEWS
Publish- January 31, 2021, 08:19 PM
State Minister for Power, Energy and Mineral Resources Nasrul Hamid. File photo
Power utility bodies have to respond to consumers’ applications for power connections digitally, State Minister for Power, Energy and Mineral Resources Nasrul Hamid said Sunday.
He gave the directive at a virtual meeting on digitisation in power sector. Nasrul also asked them to respond digitally to the complaints of consumers’ instantly and give them solutions online.
The meeting was also attended, among others, by Power Secretary Habibur Rahman, Bangladesh Power Development Board (BPDB) Chairman Belayet Hossain, Bangladesh Rural Electrification Board (BREB) Chairman Major Gen (retd) Moin Uddin and Power Cell Director General Mohammad Hossain.
“It’s the demand of the time to make the power supply system more consumer-friendly,” he said.
Top officials of the BPDB, BRED, Dhaka Power Supply Company Ltd (Desco), Dhaka Power Distribution Company Ltd (DPDC), Northern Electricity Supply Company Ltd (Nesco), West Zone Power Distribution Company (Ltd) explained the measures taken by their respective organisations about the cyber security and00 fire security protocols in different installations.