It also called for fixing a rational rate through public hearings involving experts after ensuring adequate supply and better quality.

In a statement, TIB Executive Director Dr Iftekharuzzaman said the proposal of Dhaka Wasa is contradictory to its own regulations, said a press release.

“Dhaka Wasa proposes to increase the price of water from Tk 11.57 to Tk 20 per unit at the residential level while from Tk 37.04 to Tk 65 at the commercial level (overall upto 80 percent), which is totally unreasonable and unacceptable. This proposal contradicts the provision of price increases of upto 5 percent annually under the Wasa Act 1996,” he said.

Dr Iftekharuzzaman also mentioned that the price hike will lead to more sufferings on and irritation of the already frustrated city dwellers back on the heels of its failure to provide adequate and safe water.

“In particular, unfair pressure on lower income people will increase,” he added.

Referring to the data of a TIB study on Dhaka Wasa published in April 2019, the TIB chief said, "The study found that 44.8 percent of the connection holders under Dhaka Wasa don’t get water as per the demand, 51.5 percent of the water supplied is not clean and 41.4 percent of the supplied water has bad odour.”

Overall, 37.5 percent of people are dissatisfied with the quality and irregularities of the Wasa service, he said. “Therefore, this proposal of unilaterally increasing the price of water without taking opinions of the service-seekers and without specific and timely planning to eradicate the internal corruption and system losses will impose an unfair burden on customers, which is unacceptable. ”

The TIB called for formation of a separate regulatory framework for determining the price of water and sanitation services and set up a board with neutral and impartial persons to determine the power and responsibilities of the Wasa board.