OpenAI’s AI chatbot ChatGPT experienced a global outage on Tuesday afternoon, leaving users across major regions—including India, US, and UK, unable to access the service.
The disruption began around 3pm in Bangladesh time and peaked shortly after 3:30pm. According to Downdetector, India logged nearly 800 complaints, while the US and UK reported close to 1,100 and over 1,450 issues respectively.
The majority of users, around 93 per cent, reported that ChatGPT simply stopped responding. Others faced issues such as login loops, blank chat windows, and unexpected logouts.
Common error messages included: “Hmm…something seems to have gone wrong” and “A network error occurred. Please check your connection and try again.”
In India, 88 per cent of complaints were about the chatbot not responding, with eight per cent related to the mobile app and three per cent tied to API failures.
OpenAI acknowledged the outage on its official system status page, stating, “Some users are experiencing elevated error rates and latency across the listed services. We are continuing to investigate this issue.”
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The company later confirmed that the disruption also impacted its video creation tool, Sora, and GPT API services, resulting in degraded performance.
However, OpenAI has yet to provide a specific timeline for full restoration of services.
As the outage persisted, users turned to social media platforms like X (formerly Twitter) to share their frustration. Screenshots of glitches and error messages circulated widely, accompanied by memes and concerns over interrupted work.
This marks one of the more significant service disruptions for ChatGPT in recent months.
With inputs from Indian Media