Leading smart device manufacturer and innovator OPPO has launched ‘Service Day’ to elevate its entire customer care experience. The Service Day, a three-day long event, will be held from Tuesday to Thursday. Customers can avail exciting service offers at their service centers as well as online platforms such as app, hotline, social media and website during this event. Read OPPO to celebrate Eid with grand offers During the Service Day period, customers can enjoy a 10% discount on maintenance and the purchase of phone accessories. Besides, Oppo is offering free labour costs, free protective film, free software upgrade, free phone disinfection service, and refreshments to guests visiting the service centres as well as customized solutions from service experts through Oppo’s hotline or website LiveChat whenever necessary. Oppo has posted content on its official channels so that users can find support and get their problems solved via platforms such as apps, hotline and social media where the answers to the frequently asked questions or latest service information can be found. READ: Oppo Bangladesh wins Golden Globe Tigers Award It also offers send-in repair services, where customers can submit an application online and send their mobile phones to the service centre for repairs while keeping a check on real-time progress. Liu Feng, head of brand of Oppo Bangladesh Authorized Exclusive Distributor said, “As a brand, Oppo values user experience the most. We believe that through satisfactory customer service, we can truly make our users happy. Hence, we shall explore all possibilities and deliver high-quality services to our customers for days to come.” Oppo has introduced a transparent service in Bangladesh called face-to-face maintenance services, providing maximum transparency as users can view the entire process of maintenance. Read Winners of Oppo F21 Pro Backlight Sunset Selfie contest announced It is the first mobile phone brand in the country to have launched a mobile recording service in the customer service centres, where users can record the service provision process or request a service provider to record it for them. It has 22 customer service centres, 12 touch points and authorization centres, in addition to a total of 34 service outlets in Bangladesh. Oppo Bangladesh also provides ‘extended warranty and replacement’ and ‘free warranty’ service even after exceeding the initial warranty period to customers who could not claim it on time due to Covid-19 restrictions. Read Oppo, Google collaborate on Android 13 beta for Find N Oppo has recently won the Golden Globe Tiger Award in the Customer Service Excellence category, for exceptional customer service in Bangladesh.
OPPO Bangladesh introduced exciting offers for its customers to celebrate the spirit of Eid-ul-Azha with all its glory. The offer went live on July 02 and is scheduled to run till July 9,. During the campaign period, customers can win exciting gifts and avail lucrative offers through lottery. For purchase of any device among OPPO A16e, OPPO A16, OPPO A54, OPPO A76, OPPO A95, OPPO F21 Pro and OPPO F21 Pro 5G, customers will have a chance to win a Suzuki Motorbike, throughout the Eid offer period. Also read: Oppo Bangladesh wins Golden Globe Tigers Award Besides, customers can win exciting home appliances including fridge, microwave oven and coffee maker through lucky draw. They can also win Enco W11 TWS Headphones, up to 5000 TK cashback, Internet data bundle and 15% Extra SWAP exchange offer. Moreover, customers who buy devices from the F21 Pro series (OPPO F21 Pro or F21 Pro 5G) will win a sure shot Gift Box consisting of exciting gifts. To be eligible for these gifts and offers, customers will need to visit https://oppobangladesh.com/lottery/ and fill up the required boxes with relevant information, and click the green bar saying “Redeem Your Luck”. Customers from any region of the country can participate and avail these exciting offers. Also read: Oppo to bring F21 Pro 5G to Bangladesh Thursday Liu Feng, Head of Brand of OPPO Bangladesh Authorized Exclusive Distributor, said, “As an effort to add a bit more excitement to the Eid celebrations, we have come up with these offers. We believe that our customers will truly enjoy the gifts along with their desired smartphone purchases.” OPPO has recently introduced its latest addition to the F series of devices ,the OPPO F21 Pro 5G in the Bangladesh market. The OPPO F21 Pro 5G comes equipped with Qualcomm® Snapdragon™ 695 5G Mobile Platform 6nm Chipset which supports super-fast internet 4G+. The device features an Ultra-Thin Flat Edge Retro Design and Dual Orbit Lights with a massive 4,500mAh battery and 33W SUPERVOOC flash charging.
Global smart device brand Oppo unveiled the latest addition to their F series devices – F21 Pro – at a city hotel Sunday. F21 Pro features a combination of innovation and art, pairing an extravagant design with top-notch features. It will retail for Tk27,990 and pre-orders for the phone will begin on April 11. Oppo's F series has always been famous for its attractive design and advanced features, and F21 Pro is no different, Damon Yang, CEO of Oppo Bangladesh Authorised Exclusive Distributor, said. Read Symphony Z42 Review: Affordable Phone from Local Market "The device has been curated with an innovative design and top-notch quality. With different new technological innovations, this device will add value to people's lives in every way," he added. F21 Pro supports Microlens up to 30x magnification for capturing images and videos, which allows users to take smartphone photography to new heights. The phone has unique features on the front camera, thanks to IMX709 (the country's first Sony IMX709 Selfie Sensor co-developed by Oppo and Sony) and RGBW sensor technology. Read Walton Primo S8 Mini: A Budget Friendly Gaming Phone The RGBW (red, green, blue, and white) pixel design accounts for crisper images and can increase light sensitivity by a few notches. The new RGBW pixel array can capture the full spectrum of visible light and is relatively more sensitive to light intensity. The IMX709 captures 60 percent more light than standard RGGB sensors while reducing noise by up to 35 percent for brighter images in low-light conditions. Read Samsung Galaxy A23 4G: Can it uphold the reputation of ancestors? With its eye-catching sunset-orange colour, F21 Pro complements the users' lifestyle by adding extravagance to any style. The phone's smart design consisting of a spliced camera design combined with a bold flat-edge outlook makes it visually appealing. The lychee grain leather material is both waterproof and scratch-proof. The final processed fibreglass leather is thinner and more durable than other vegan leather finishes. F21 Pro is also equipped with Qualcomm Snapdragon 6nm Octa-Core processor, 8GB RAM and 128GB ROM with Oppo RAM Expansion technology with up to 5GB RAM expansion, 33W Supervooc charging with 4500mAh Battery, 6.4 inch 90Hz AMOLED Display. Read Xiaomi Redmi 10c Review: Can this budget phone fulfil users’ needs? Oppo F21 Pro is the first Oppo phone in Bangladesh upgraded with the ColorOS 12 system. ColorOS 12's page layouts and interactions have been redesigned to make more space. The user interface is simple and uncluttered.
Actor Siam Ahmed, the brand ambassador of Oppo, paid a surprise visit to the smart device manufacturer's Bangladesh headquarters during Eid. "This lockdown and Covid have put us into a different reality. So, I thought of this surprise visit while maintaining social distance right after Eid day to inspire everyone with the new vigour necessary for them to carry on their activities," Siam said. Read OPPO F19 Review with Price in Bangladesh "Oppo has always prioritised local cultures and trends. If my surprise visit to the brand's Bangladesh headquarters makes someone a little happy, it will mean a lot to me. " During Siam's visit, cakes were cut to multiply the joy of Eid. All the members of Oppo, including Oppo Bangladesh Managing Director Damon Yang and Brand Manager Wither were also present at that time, read a press release. Read Siam Safa inspiring everyone to share their Eid happiness in OPPO’s new Eid microfilm
The world’s leading smart device brand OPPO has always focused on the necessity of its customer base. To ensure their peace of mind OPPO is also focusing on multi-dimensional customer care facilities and user experience. Keeping this in mind, OPPO has launched a Brand Service offer during Ramadan. The offer will be available from 22nd April to 22nd of May, said a press release issued on Monday. In the case of lockdown extension only the registered customers will get the service within one month after finishing the lockdown. With this offer, customers will get up to 30% discount on maintenance/ repair of smartphones and up to 5% discount on all IoT devices and accessories (Incl. OPPO Enco W11 & W51). As a gesture of sharing happiness, any OPPO user will get a free transparent back cover, free screen protector and free wipe cloth from the service centers. Regarding this service, Wither, Head of brand OPPO Bangladesh, said: ‘The purchase of a smartphone is never the end of OPPO's service, OPPO is committed to providing consumers with the best service throughout the product life cycle. OPPO know the time of user’s is precious. For this reason, based on service center data OPPO Managed to solve 96% of customer’s problems within one hour. Customers can keep in touch with OPPO through call center executives, Email, Facebook page, and other social media platforms for any information. Customers can avail of this offer through registration. The registration link is given below: Phone Servicing: Phone servicing registration form Accessories Sale: Accessories Sale registration form