Vivo service centres
Vivo launches gaming programme at all service centres
Global smartphone brand vivo has launched a designated gaming programme at all of its service centres in Bangladesh to keep customers entertained while repairs are underway.
Customers can choose from a wide array of games and fun activities to participate in till their devices are fixed by vivo's technicians.
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Vivo launched the new programme in July 2021. Upon entering any vivo service centre in Bangladesh, customers can now choose from a range of highly compelling games and toys, such as the Rubik's Cube, the Russian Block Game Console, and other video games.
Users may also take the games to the resting room for an easy-going, joyful experience.
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"We strive to make the entire smartphone experience meaningful and special for our customers, right from the purchase to the after-sales service. With the launch of the gaming programme at our service centres, we aim to enhance the customer experience by ensuring they stay carefree and have a good time," Reasat Ahmed, assistant manager of vivo Bangladesh, said.
3 years ago
Vivo to launch 20 more service centres
Smartphone maker vivo is set to launch 20 more service centres in Bangladesh, which will take the number to 40.
Customers can now get service within an hour from vivo 20 service centres in Dhaka, Chattagram, Mymensingh, Rangpur, Khulna, Barishal, Bogura, Narayangonj, Narsingdi, Sylhet, Cumilla, Gazipur, Rajshahi, Savar, Cox's Bazar, Jashore, Patuakhali, and Tangail.
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The use and demand for smartphones have increased amid the ongoing pandemic. Responding to the higher demands for service, vivo has announced its plans to ramp up the number of its service centre facilities.
Vivo also plans to launch a country-wide 24/7 operational courier management service. This service will ensure that vivo smartphones and accessories can reach remote areas of the country.
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Also, to ensure uninterrupted service during the lockdown, vivo brand stores have been turned into temporary pick up points. Customers can drop their devices off at these stores and get them back from there after service.
3 years ago