Daraz Bangladesh (https://www.daraz.com.bd/) has recruited 400+ customer & partner support executives for its  biggest one-day sale campaign “Eleven Eleven” (11.11) to provide the best customer and seller support.  The new batch of executives have boosted the pipeline of Daraz’s CS and PSC (Customer Service and Partner Support Center) units, which are acknowledged under the name – “Delight Squad” with the tagline Always Here For You, said a press release. Also Read: Al-Arafah opens sub-branch in Munshiganj's Mawa  Extensive trainings have been provided to the entire Delight Squad, ensuring their instant support across all channels and utmost comfort to the customers and sellers throughout the 24-hours’ shopping extravaganza. The employees have also been equipped with all necessary information to deliver a prompt response to queries and log complaints whenever necessary to streamline the channels. The Issue Resolution Team is similarly decked up with necessary resources to cater to customer and seller issues at full capacity. Also Read: SMEs, women-led enterprises need access to stimulus loans  In addition to such foolproof preparation, Daraz’s own smart chatbot “DAZ” shall remain on standby with all its features to support customers with all the information regarding the 11.11 Campaign, tractions, and prepayment offers – 24x7.    

Daraz Bangladesh , a concern of Alibaba Group and one of the country’s large  online marketplaces,  announced on Thursday that it is hosting  its biggest one-day sale Eleven Eleven (11.11) campaign for the 4th consecutive time. A press conference was organized at the Harmony Hall, Bangabandhu International Conference Center (BICC) in the capital, where the company announced the details of the campaign. The mega campaign will begin on November 11 and will be active for only 24hours, and it will comprise more than twenty-five million products at massive discounts, alongside numerous attractive offers including ‘Mystery Box,’ ‘Surprise Voucher,’ ‘1 Taka Game,’ ‘Thousands Taka Discount,’ ‘Shake Shake-Seller Double Taka Voucher,’ ‘Flash Sale,’ ‘Big buy win,’ ‘11’o’Clock Deals,’ and ‘Add to Cart’ Giveaway.