Commuters travelling by the red-and-green buses of Dhaka Nagar Paribahan (DNP) since the pilot launching of the public transport company late last year has so far been happy with its disciplined services and reasonable fare. For the passengers there is neither any hassle in buying the tickets nor any arguments about fare. Passengers get on and off at designated stations. Inside, there are enough seats to sit and they are comparatively clean. Drivers are civil and helpers are helpful. In spite of the delivery of the services it has promised the pilot service is being shunned by many regular commuters. The common complaint is that the buses are too slow to reach the stops resulting in long frustrating wait for the passengers. This drives many passengers to take the otherwise rough-driving higher fare-charging buses simply because they can reach them to their destination faster.