The Commerce Ministry on Monday started refunding Tk 59 crore to the customers of Qcoom, an e-commerce company, which got stuck at the payment gateway. Among 6,721 Qcoom customers who did not receive their ordered products despite full payment in advance, 20 customers officially got their money back. Senior Commerce Secretary Tapan Kanti Ghosh inaugurated the refunding drive at the conference room of the Commerce Ministry. Tapan Kanti Ghosh said 20 customers received Tk 40,02,413. He said they decided to provide a unique ID number for each e-commerce company to get registered after a meeting with several ministries. "Hopefully, we’ll be able to start it in the next 15 days." Read: Stop taking extra fares on public transport, HC asks BRTA He said, "The most important thing was that the customer neither got their money back nor received the products, they wanted the money back. I wanted the opinion of the Law Ministry about those companies against whom cases have been filed.”