The City Bank Limited has partnered with Microsoft to facilitate its employees with necessary digital platform to enable them to work from home conveniently.

The City Bank has received the solution via Tech One Global. Through the partnership, The City Bank has provided a safe working environment for its employees during the pandemic, according to a press release.

It said that apart from helping the employees navigate conveniently, Microsoft solutions would also benefit The City Bank to quickly offer an array of products and services to its customers.

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The City Bank will be using Microsoft 365 – Teams, Azure AD Premium, Intune, Microsoft Information Protection, and Microsoft Cloud App Security.

Mohammed Anisur Rahman, EVP & Head of IT at The City Bank, said, “As the pandemic pushed us to work-from-home, we started to recognize numerous digital problems that needed to be tackled for a smoother business transaction and interactions. Our partnership with Microsoft has helped us to transform our activities and security."

He said that the bank has deployed Microsoft 365 solution almost everywhere. It has helped to modernise workplaces and optimize operations to create better customer experiences.

"We plan to build an innovative system for the bank in the future, and believe that Microsoft 365 will help us in our endeavor.”

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Mohammed Anisur Rahman said that a bank needs to protect its data as it has numerous confidential information in its system.

Microsoft Azure Active Directory (Azure AD) enterprise identity service provides single sign-on and multi-factor authentication, which will help The City Bank to protect its data from 99.9% of cybersecurity attacks. It has secured identities, strengthened endpoint device management, and created a secure digital workplace, he said.

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The press release mentioned that the City Bank will keep well-established processes for deploying, managing, and updating workstations and devices in their organization by using Configuration Manager and taking advantage of the powerful Microsoft cloud with Intune for security and modern provisioning.

Afif Mohamed Ali, Country Managing Director, Microsoft Bangladesh, Bhutan, Brunei, and Nepal said, “The pandemic is swiftly changing the flow of operations and productivity globally and boosting corporations to shift from traditional ways to cloud computing and collaborative software platforms. Similarly, our customers and partners in Bangladesh have been following the same trend to keep pace with the changing world."

Lars Jeppesen, Chief Executive Officer of Tech One Global, said, “As the go-to Gold-Certified partner for Microsoft Bangladesh, we have always led the digital and technology transformation in the region. It is our honor and privilege to work with organizations like The City Bank on their journey to grow and prosper in the new normal.”