The Department of National Savings (DNS) has resumed its services, including the sale and redemption of savings certificates, following the completion of a server upgrade.
The upgrade work caused a suspension of all savings certificate transactions for about six days. DNS officials confirmed that the server became fully operational on Wednesday, allowing normal services to resume from Thursday.
Despite the restoration of services, customer turnout was notably low on Thursday at the Bangladesh Bank’s Motijheel office. Officials attributed this to a lack of public awareness about the server’s reactivation. Many customers who visited during the outage may not know that the system is now operational, said an official from the central bank.
Read: Savings certificate sales suspended amid server upgrade; customers frustrated
A source from DNS further explained that some customers returned today to submit the necessary forms and documents for purchasing savings certificates. However, since Thursday is the last working day of the week, a significant increase in customer visits is expected from Sunday.
An official from DNS’s public relations department reassured customers that all systems are functioning smoothly.