Grameenphone continues to have the highest number of call drops in Bangladesh though it has declined a little following pressures, said Bangladesh Telecommunication and Regulatory Commission (BTRC) Chairman Shyam Sunder Sikder on Thursday.
“I myself is a sufferer of the poor network as a mobile user and my woes are greater as I am responsible to ensure quality service to 17 crore people of the country,” the BTRC chairman told the journalists of Telecom Reporters' Network Bangladesh (TRNB) at the BTRC head office.
BTRC is conducting test drives at 300 upazilas to ease the problem of poor network and call drops, he said.
Read HC forms committee to supervise BTRC’s activities to solve mobile service issues
Already the test drive has been completed in 227 Upazilas covering an area of `12,800 kilometers, said Shyam Sunder.
He said according to the test drive report from Rangpur, mobile users are facing the worst situation of call drops from all the telecom operators.
“We have continued our pressure on the telecom operators by sending letters and instructions on a regular basis along with the drive,” he said.
Read Genex Infosys to operate BTRC helpline, provide AI chatbot services
He said two high-profile committees have been formed led by the vice-chairman and commissioner.
Data is being collected from the operator offices and fields and they are being informed about their network service condition as there are issues with data forwarding too, said the BTRC head.
“On March 8, we last auctioned network spectrums to the operators and aim to auction three more spectrums of-2.3, 2.6, and 3.5 megahertz again in March 2022”, he said.
Read How to Check Official Phone Using BTRC IMEI Number?
The BTRC scheduled the auction in December but it was postponed at the request of the operators, he said.