Bangladesh Supreme Court has launched another helpline number to provide quick and smooth judicial services and to address complaints and suggestions from the people. The new number is +88 01795373680. The helpline operates from 10am to 4pm, Sunday to Thursday, except on public holidays. An officer from the Supreme Court Registry is available during these hours to offer help and guidance. Service seekers are now encouraged to use this new number, along with the existing helpline, to report any issues or offer suggestions. Govt appoints four prosecutors to ICT Earlier, the Supreme Court officially launched the helpline service on 26 September 2024. Service recipients or trial seekers visiting the Bangladesh Supreme Court can contact the helpline number +88 01316154216 via phone call or WhatsApp for necessary information and advice regarding services. The helpline was introduced to assist individuals facing obstacles in receiving services at any branch of the Supreme Court Registry.

The Supreme Court Helpline has received a total of 1003 phone calls from people across the country in three months since the launch of the helpline services in September last. Out of the total calls, 604 people sought legal advice, while 344 inquired of case-related information. The helpline picked all calls immediately and responded rightly to their queries, said a press release on Wednesday. Besides, the helpline recorded 55 complaints regarding irregularities, bribery, negligence, delays in service delivery, and misconduct in the past two months. Among these, 22 complaints were specifically related to delays in legal service delivery, while 33 others related to irregularities, bribery, negligence and misconduct. Out of  33 complaints, 12 are against district court judges, 3 against officials and employees of the High Court division, 12 against district court employees and 6 against lawyers. Read:  Supreme Court launches helpline Each complaint was addressed promptly, and the concerned officials and staff were held accountable. On the instruction of Chief Justice Syed Refaat Ahmed, the helpline service was launched on September 26, 2024. The helpline platform (+88 01316154216) receives calls from 11am to 4pm on Sunday-Thursday (working days).