What do you do when your car/ automobile breaks down? Many people become worried about repairing a damaged car in Bangladesh as finding a reliable mechanic or company is troublesome. Again, if the car parts are damaged, many people get in trouble about where to find the original equipment. Keeping these problems in mind a mobile application-based service has been launched to relieve car owners from these difficulties. The name of this app-based service is 'Vroom'.

What is Vroom?

Now you can search for damaged car parts with the smartphone at your fingertips. Further, you can also properly manage the fuel of the car through your phone. Such services have been created by Bangladeshi software entrepreneurs. Mobile application-based service Vroom is providing hassle-free service to car owners.

Vroom is an online car service provider. Its journey started in July 2017 and the company has been successfully providing services for more than four years.

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How did Vroom Start its journey?

A few friends started this service in Dhaka with the aim of providing benefits to car owners. Everyone felt that there needs to be a company that can come home and takes care of the car. With this goal in mind, they started a journey by forming a company. The entrepreneurs involved in creating this service came from different backgrounds and professions. But everyone's goal was to provide the service right and this is how the Vroom was born.

However, the initial goal was to provide home services and establish a network of professional workshops in the country. So, the car owners can take safe service with confidence and guarantee. Besides, car owners could buy original parts at the right price.

Confidence is the key to success for Vroom workers. In the beginning, they inspected 300 workshops before starting the journey and considered only 31 workshops that had the quality in terms of skilled manpower and equipment. With them, Vroom launched an app called Vroom 24x7 on Android and iOS platforms. Home service can be taken through the app.

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Apart from this, Vroom offers a membership card so that the users get various benefits. Later, fuel cards were introduced for the first drivers in association with Eastern Bank. Drivers can buy fuel without any hassle. The fuel bill is paid on a monthly basis. Hence, this reduces the daily hassle.

Gradually, they have enhanced their services. Vroom didn’t want to be limited to just home or workshop services. For this reason, they introduced the fuel management card. In addition, fleet management solutions have been introduced for corporate customers. The entire service is available on a single screen.

With this software, the corporate customer can know the cost of each of his vehicles instantly. In addition to that, cost management, control, movement issues can be monitored too. This is the advantage of information technology and Vroom brought these advantages.

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Vroom Services

Although Vroom started their journey by home service and workshop service, they have expanded their service into more categories. Currently, they offer 11 services in total. All the services are essential for car owners or future car owners. In other words, you can say that over the last 4 years Vroom has become a one-stop solution for car owners. Following are the details of the services provided by Vroom.

Buy and Sell

Vroom has their very own e-commerce platform for buying and selling cars. New, used and reconditioned cars are available to buy from different sellers and organizations. Selling a car on Vroom is easy as a piece of cake. Anyone can list a car for sale by filling out a form containing car details.

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Wash and Polish

Vroom wash and polish service let the car owner take home service instead of sending the car to the workshop. Once the owner sets the schedule, the Vroom team will visit the place and do the wash/polish/oil and filter change or whatever service you want. The fees depend on the service you want to take. You will find the complete list of the service fees on their website www.vroom.com.bd.

Bank Loan

Vroom has a collaboration with Eastern Bank Limited. So, the buyer can submit a loan application right from the Vroom website. After that, the bank will call the applicant for further processing.

Inspection

With the Vroom inspection service, a potential buyer can hire an automobile engineer to inspect a car before making the buying decision. The Vroom specialist will provide an unbiased comprehensive report on the car after the inspection.

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Transfer

The company also helps the buyers to complete the ownership transfer process. Once the selling or buying is finalized, the Vroom team will take all the hassles of the transferring process. However, you will have to provide all the necessary documents.

Workshop

With the Vroom’s trusted workshop partners, car owners can conveniently set a schedule through the Vroom website.

Parts

Another e-commerce platform by Vroom. Anyone can buy the car parts and accessories from the parts section at the right price. You can filter the item according to the category.

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Fleet

With the Vroom fleet management service, users can manage all the cars and track the vehicles. They have a list of the services for managing the cars properly.

Tracking

Vroom offers a well-equipped world-class vehicle tracking system though easytrax limited. Starting from Tk. 2,999, users can check the vehicle on Android, IOS App, and web platform.

Oil and Gas Card

Vehicle owners who are members of the Vroom Service can get the co-branded card facility. Cardholders will have the opportunity to receive fuel at more than 100 fuel stations across the country.

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LPG

Vroom also offers LPG conversion service at a reasonable price. However, the price varies on the cylinder size. You will get a price list on their website.

Apart from these services, Vroom will introduce insurance services for the vehicle owners.

Final Words

A team of 25 people is currently working in Vroom. The company has an aim to expand the service. As per a report in 2019, Vroom had five competitors in the market. But when they started, the market was absolutely unprepared. Now the market is getting bigger and awareness is growing. Vroom is working to achieve new customer satisfaction with more advanced services.

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