Uber Driver Account in Bangladesh: How to Activate, Delete, and Reactivate

How to create a new Uber driver account in Bangladesh?

September 17, 2023, 11:44 AM
by Kawser Md Sayem

UNB News
Publish- September 17, 2023, 11:44 AM
Kawser Md Sayem
Update- September 17, 2023, 12:43 PM

Uber Driver Account in Bangladesh: How to Activate, Delete, and Reactivate

Uber Driver Account (Representational Image: FreePik)

As traditional employment models have been changing, many individuals are turning to innovative platforms like Uber to secure their financial future. Uber driving has become synonymous with the gig economy, offering a flexible rewarding income source. However, entering this trendy job requires a clear understanding of the activation process. This article explores the ins and outs of how to activate an Uber driver account in Bangladesh. It also covers the account deletion and reactivation procedures.

Prerequisites for Activating an Uber Driver Account

Prospective Uber drivers have the opportunity to join the platform without the necessity of owning a motorbike or car. However, adherence to ride-sharing regulations is crucial, varying country-wise. For instance, in Bangladesh's perspective, it includes obtaining a ride-sharing enlistment certificate from the Bangladesh Road Transport Authority (BRTA). The certificate can be acquired by the vehicle owner and through Uber's company for those who do not own a vehicle.

Additionally, there is a universal requirement for all Uber drivers in Bangladesh to meet the minimum age criterion of 18 years, as established by the BRTA for driver's licenses.

Documents Required to Activate Uber Driver Account

For the Driver

- An identity card containing the driver's personal information.

- A profile photograph that adheres to specific guidelines: it must be a well-lit image without glasses, focusing on the driver's full face and top of shoulders. This photo should solely feature the driver's face without the inclusion of a driving license image or any other printed photograph.

- A National Identity Card (NID)

- A valid driving license.

For the Vehicle (Motorbike/Car)

- Registration form

- Fitness certificate

- Tax token

- Insurance certificate.

If the applicant does not own a vehicle, only the following documents are required:

- National Identity Card (NID) or equivalent identification

- Valid driving license.

Step-by-Step Guide to Activate an Uber Driver Account

Application Process for BRTA Ride-Sharing Enrollment

Registering the BRTA Service Portal

- Initiate the process by visiting the BRTA Service Portal (https://bsp.brta.gov.bd/register).

- Click on the 'Register' option and verify the email address. Verification involves receiving a confirmation message in the email and an OTP on the mobile number.

- Once verified, log in using the email address or mobile number and password.
Access the profile by clicking on the image on the dashboard and complete all required information.

Uber Driver Account (Representational Image: FreePik)

Motor Vehicle Registration

- Navigate to 'Motor Vehicle Attachment' under the 'Motor Vehicle Registration' menu on the home page.

- Provide the vehicle owner's name, registration number, chassis number, year of manufacture, and engine number.

- Access 'Driver Connection' under the 'Driving License' menu and provide the driver's license number, date of birth, and mobile number for verification through OTP.

- Proceed to 'Motor Vehicle Registration' under the 'Ride Sharing' menu, where the details of the driver's license along with the motor vehicle number must be provided.

- Specify the Uber mobile application and application period for one year within the information of the ride-sharing company.

- Submit all required information for approval by Uber. If approved, it will be displayed on the dashboard.

Deposit of Ride-Sharing Enrollment Fee

- Payment can be made online or through a bank.

- Online fee payment can be done through the 'Online Fee Submission' option on the dashboard, where the appropriate fee can be selected based on the vehicle type.

- Bank payment requires visiting an authorized BRTA bank and depositing the fee in person. Afterward, enter the transaction number from the bank receipt in the BSP portal.

Obtaining the Motor Vehicle Enlistment Certificate

- Upon successful fee payment, the application will be accepted by the BRTA authority for approval.

- Once approved, the registration certificate can be printed from the dashboard.

Account Opening Procedure on the Uber Site/App

The procedure for opening an Uber driver account on their platform entails the following steps:

- Access the Uber website at https://www.uber.com/a/join-new or download the Uber Driver app from the Google Play Store.

- Provide essential information, including name, email address, city, and create a password.

- Choose the type of vehicle, either a motorbike or a car.

- Specify the brand, model, and license number of the vehicle.

- Upload digital copies of the required documents mentioned earlier.

Uber Driver Account (Representational Image: FreePik)

Uber Driver Account Activation Phase

Skills Evaluation

- If an individual owns a vehicle, it should be transported to the local Uber activation center.

- A demonstration of driving skills at the center is a crucial step in the activation process.

Using Uber's Vehicles

For those who do not possess their own vehicle, Uber provides the option to showcase driving skills using company-provided vehicles.

Visiting Uber Offices

- Alternatively, the entire registration to account activation process can be completed by visiting Uber offices.

- Uber has offices in various cities across Bangladesh, including Dhaka, Bagerhat, Barisal, Bogra, Chittagong, Cox's Bazar, Dinajpur, Jessore, Khulna, Natore, Nilphamari, Rajshahi, and Rangpur.

How to Delete an Uber Driver Account

Closing an Uber driver account can be accomplished through the following steps:

- Open the Uber app and tap on the three-line icon located on the top left of the app's home page.
Scroll down the menu list and select the 'Help' menu.

- Within the 'Help' menu, locate and access 'Account Settings.'

- At the bottom of the 'Account Settings' menu, the 'Delete the account' option can be found. After selecting this option, A series of questions will appear, asking which accounts (Driver-Partner Accounts or Rider Accounts) are intended for deletion.

- Choose the relevant account(s) by typing 'Yes.'

- Specify the reason for closing the account from the provided options or explain the reason in the text box labeled 'Others.'

After submitting the information, the account will finally be in the deletion stage.

How to Reactivate an Uber Driver Account

There are a few ways to reactivate a temporarily suspended Uber driver account that can be tried.

Driver Profile Evaluation

- Visit the driver profile page by following the link: https://partners.uber.com/

- Review any pending steps required for account activation. Ensure that all necessary documents have been uploaded and accepted in the driver's profile. If any documents are missing or expired, re-upload them as needed.

Contact Uber Support

In case of any issues or if additional assistance is required, Uber support can be reached directly by calling 09612111777.

In-Person Visit

For more personalized assistance, individuals may choose to visit an Uber service center in person. Appointments for in-person visits should be scheduled in advance. To book an appointment, visit https://www.uber.com/bd/en/drive/contact/ and select 'Book an appointment.'

Bottom Line

This guide simplifies the process of activating, deleting, and reactivating an Uber driver account in Bangladesh. It's vital to note Uber's strict stance on reactivating driver accounts following passenger complaints or rule violations. Drivers must maintain a commitment to exceptional service and adherence to guidelines, as Uber enforces a stringent policy in these matters.